Cancellation Policy

If you cannot keep your appointment, we require you to cancel or reschedule in no less than 24 hours, otherwise we will charge your credit card 50% of your appointment price. If you cancel or reschedule in less the than 4 hours or you simply do not show, you will be charged the full price for your appointment. Packages, memberships, and coupons will be charged/voided accordingly. Keep in mind, we block out 90 to 120 minutes for the appointment you make. The later you cancel, the more likely it is that that slot will not be filled and your massage therapist and the business loses a significant amount of money for that time. Thank you for your understanding.